Introduction
This Cookie Policy explains what cookies are, how we use them on our website, and how you can manage your preferences.
What Are Cookies?
Cookies are small data files placed on your computer or device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the website owner.
Cookies allow us to remember whether you are logged in, what items you have in your shopping basket, and how you prefer to use our website. They are essential for the effective operation of our website and help you shop with us online. They are also used to tailor the products, services, and advertisements shown to you, both on our website and elsewhere.
Information Collected by Cookies
Some cookies collect information about your browsing and purchasing behaviour when you access our website. This includes information about pages viewed, products viewed and purchased, items added to your basket, and your journey around our website.
All data passed by cookies is anonymous and will never contain personal details such as your name, address, telephone number, or payment information. However, cookies may contain a customer reference number that is unique to you, which allows us to link cookie data to your account if you are logged in.
How We Use Cookies
The cookies on our website are used for the following purposes:
Essential website function.
To enable core functionality such as logging in, adding items to your basket, completing checkout, and remembering your preferences. Without these cookies, the website cannot function properly.
Performance and analytics.
To understand how visitors use our website, which pages are most popular, and how we can improve your experience. This helps us monitor website performance and identify any issues.
Personalisation.
To remember your preferences, show you relevant products based on your browsing history, and provide a more personalised shopping experience.
Marketing and advertising.
To deliver relevant advertisements to you on our website and across the internet, limit the number of times you see an advertisement, and measure the effectiveness of our marketing campaigns.
Social media.
To enable you to share content on social media platforms and to show you relevant content from our social media channels.
Affiliate tracking.
To track when you have arrived at our website from an affiliate partner, so we can fulfil our contractual obligations to pay commissions on sales.
Types of Cookies We Use
There are two main types of cookies that may be used during your visit to our website:
Session cookies.
These are temporary cookies that are deleted when you close your browser. They allow you to navigate our website and use essential features like your shopping basket. Without session cookies, you would not be able to complete a purchase.
Persistent cookies.
These remain on your device for a set period of time or until you delete them. They remember you when you return to our website, keeping you logged in, showing your recently viewed products, and remembering your preferences.
Cookie Categories
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. They enable core functionality including security, basket management, and checkout. You can set your browser to block these cookies, but some parts of the website will not work.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and anonymous. If you do not allow these cookies, we will not know when you have visited our site.
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences, displaying recently viewed products, and providing live chat support. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
Targeting/Marketing Cookies
These cookies may be set through our website by our advertising partners. They are used to build a profile of your interests and show you relevant advertisements on other websites. They do not store personal information directly, but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
Third-Party Cookies
We work with third-party partners who may set cookies on our website to help us with analytics, advertising, and other services. These partners include:
Analytics providers
such as Google Analytics, which help us understand how visitors use our website.
Advertising partners
such as Meta (Facebook/Instagram), Google Ads, TikTok, Pinterest, Snapchat, X (formerly Twitter), and Microsoft Advertising, which help us deliver relevant advertisements and measure campaign performance.
Payment providers
which enable secure payment processing.
Email marketing providers
which help us send relevant communications.
These third parties have their own privacy policies governing how they use the data they collect. We encourage you to review their policies:
Google: policies.google.com/privacy
Meta: facebook.com/privacy/policy
TikTok: tiktok.com/legal/privacy-policy
Pinterest: policy.pinterest.com/privacy-policy
Snapchat: values.snap.com/privacy/privacy-policy
X: twitter.com/en/privacy
Microsoft: privacy.microsoft.com/en-us/privacystatement
Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie consent banner that allows you to accept or reject different categories of cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
Browser settings.
You can also control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that if you disable cookies, some features of our website may not function properly, and you may not be able to complete purchases.
Instructions for managing cookies in common browsers:
Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
For more information about managing cookies, visit www.allaboutcookies.org/manage-cookies.
Opting Out of Targeted Advertising
If you want to opt out of receiving targeted advertising, you can do so through the following services:
Your Online Choices (EU): www.youronlinechoices.eu
Digital Advertising Alliance: www.aboutads.info/choices
Network Advertising Initiative: optout.networkadvertising.org
Please note that opting out does not mean you will no longer see advertisements — it means the advertisements you see will be less relevant to your interests.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please check this page periodically for any changes.
Contact Us
If you have any questions about our use of cookies, please contact us.
Legal Entity
ZAVVINKO Ltd
Company Number: 11130160
VAT Number: GB337516201
Registered Address
Unit 1, Anglia Parkway, Ipswich, Suffolk, IP1 5QL, United Kingdom
For more information about how we handle your personal data, please see our Privacy Policy.